🙋♀️ Frequently Asked Questions (FAQ)
❓What types of payment do you accept?
We accept all major credit cards: MasterCard, Visa, American Express, Discover, and PayPal.
You can also pay in 4 installments with Sezzle.
❓What currency are your store prices in?
Our store prices are in Canadian dollars (CAD).
❓Do you have physical stores or just an online store?
We only sell online at the moment.
❓Do you ship internationally?
Yes, we ship to most countries worldwide.
⚠️ International orders may be subject to import duties or customs taxes, which are the responsibility of the recipient.
❓Do I need to sign for the shipment?
No, a signature is not required upon delivery.
❓Where do you ship products from?
We ship from warehouses located in the USA, UK, Singapore, and China.
❓How long before my product ships?
It takes 2–3 business days to process and ship your order.
❓What is the estimated delivery time?
Depending on your location:
– Standard shipping: 10 to 20 business days
– Express shipping: 5 to 10 business days – $14.95
❓How do I return or exchange an item?
You have 30 days to return or exchange an item.
Please contact us first at kidbaby2022@gmail.com before returning anything.
⚠️ Return shipping costs are your responsibility. We do not provide return shipping labels.
⚠️ Any returns sent without prior approval will not be accepted.
❓Where is my order confirmation?
Order confirmations are sent to your email within 24 hours of payment.
If you don’t see it, please check your spam or junk folder.
❓Can I cancel my order?
Orders are usually processed within 6 to 8 hours.
If you wish to cancel, contact us within 24 hours at kidbaby2022@gmail.com.
❓I still need help. What should I do?
We’re here to help! Contact us anytime at kidbaby2022@gmail.com.
👶 Questions Parents Often Ask:
❓Are your products safe for babies?
Yes, all our products are selected for compliance with international baby safety standards.
❓Do you offer hypoallergenic or organic products?
Yes, we offer a range of items made from organic cotton, bamboo, and other safe, chemical-free materials.
❓Are the items machine washable?
Yes, most of our fabric items are machine washable.
Care instructions are included on each product page.
